If you are experiencing call dropping while on Verizon network please do the following:

Direct line to Tier 2 tech support:

800-837-4966

Tech rep told me to pass this along:

Ask the tier 2 tech representative to “sync the network” for the line that is calling the textus number, resolving 3way dropped calls.

If this does not resolve your issue send us an email and we will do a live capture and send to verizon. 

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