When searching for an existing Contact, it is important to use the correct search field.
The first step is to select the Contacts tab (to the right of the Messages tab). Then, enter any of the Contact's contact information within the search field.
Steps to Search for a Contact
- Click on the Contacts Icon from the sidebar
- Type your search terms in the search box
- You may search for the Contact's name, phone number, tags, or any details within the Business Field.