When you first sign into TextUs you will see a prompt to enable desktop notifications:

We strongly recommend you click this and allow the Google prompt that will appear so you can get desktop notifications.

If you have disabled Notifications read on to learn how to re-enable them.

The rest of this article is lifted from Google Chrome's support center:

How notifications work

By default, Chrome alerts you whenever a website, app, or extension wants to send you notifications. You can change this setting at any time.

If you’re browsing in Incognito mode, you won’t get notifications.

Allow or block notifications from all sites

  1. On your computer, open Chrome.
  2. At the top right, click More Settings.
  3. At the bottom, click Advanced.
  4. Under "Privacy and security," click Content settings.
  5. Click Notifications. 
  6. Choose to block or allow notifications: Block all: Turn off Ask before sending. Block a site: Next to "Block," click Add. Enter the site and click Add. Allow a site: Next to "Allow," click Add. Enter the site and click Add.

If you are still experiencing Notifications not working try this fix:

  1. Clear your cache
  2. Remove TextUs notifications from the Allow section in your Chrome settings 
  3. Log out of TextUs
  4. Quit Chrome
  5. Re-open a new Chrome window
  6. Log into TextUs
  7. See if a pop up at the top comes up asking if they want to enable notifications
  8. Enable them again.
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