TextUs Voice

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76 articles in this collection
Written by Chris Sheeley and Shawn Briggs
Mobile App

Sending log for Troubleshooting

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Written by Chris Sheeley
Updated over a week ago

Placing call iPhone

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Written by Chris Sheeley
Updated over a week ago

Splitting Calls iPhone

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Written by Chris Sheeley
Updated over a week ago

Merging Calls iPhone

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Written by Chris Sheeley
Updated over a week ago

Handling a video call iPhone

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Written by Chris Sheeley
Updated over a week ago

Transferring a Call iPhone

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Written by Chris Sheeley
Updated over a week ago

Place second call iPhone

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Written by Chris Sheeley
Updated over a week ago

Accessing Voicemail

How to access voicemail
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Written by Chris Sheeley
Updated over a week ago

Placing a call on Mobile app android

How to place a call on the mobile app android
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Written by Chris Sheeley
Updated over a week ago

Handling a Video Call

How to do a video call
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Written by Chris Sheeley
Updated over a week ago

Answer an incoming call

How to answer an incoming call
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Written by Chris Sheeley
Updated over a week ago

Sending an IM on the mobile app

How to send an IM on the mobile app
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Written by Chris Sheeley
Updated over a week ago

Splitting Calls after a merge

How to split a call after merging
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Written by Chris Sheeley
Updated over a week ago

Merging Calls android app

How to merge calls on the android app
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Written by Chris Sheeley
Updated over a week ago

Transferring a call android app

How to Transfer a call
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Written by Chris Sheeley
Updated over a week ago

How to bring up the DTMF keypad on an active call

How to bring up the DTMF on an active call mobile app
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Written by Chris Sheeley
Updated over a week ago

Swap between calls

How to swap between calls
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Written by Chris Sheeley
Updated over a week ago

Placing a second call (andoird)

How to place a second call
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Written by Chris Sheeley
Updated over a week ago

Adding a video call android

How to add video to an existing call
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Written by Chris Sheeley
Updated over a week ago

Redail Function on the Mobile App

How to redial a number easily
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Written by Chris Sheeley
Updated over a week ago
Troubleshooting

I Can't Hear the Other Person on the Line

Can't hear other party on the call
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Written by Chris Sheeley
Updated over a week ago

Verizon 3-Way Calling issue

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Written by Chris Sheeley
Updated over a week ago

Getting Busy Signal When Calling My Number

When someone dials my number, they get a busy signal.
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Written by Chris Sheeley
Updated over a week ago

Poor Call Quality When Dialing International Numbers

Calling out of country numbers and call quality is bad
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Written by Chris Sheeley
Updated over a week ago

Why am I experiencing a long period of dead silence when I dial a number?

Dead silence when dialing a number
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Written by Chris Sheeley
Updated over a week ago

Calling a Valid Number and Getting a "Number Does Not Exist" Message

Calling a number and getting it does not exist message
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Written by Chris Sheeley
Updated over a week ago

Monitoring Internet for Best Quality

Help on monitoring call Quality
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Written by Chris Sheeley
Updated over a week ago

No Dial Tone when Picking Up the Receiver

Issues with no dial tone when trying to dial out
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Written by Chris Sheeley
Updated over a week ago

3-Way Call Quality

Possible reasons for 3-way call quality being poor
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Written by Chris Sheeley
Updated over a week ago

Phone Does Not Ring When Its Called

Possible reasons as to why your phone does not ring when dialed
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Written by Chris Sheeley
Updated over a week ago

Incorrect Number Showing on Phone

Describes why the number differs on the phone than what was dialed
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Written by Chris Sheeley
Updated over a week ago

Call Quality Bad with a Certain Number

Problems when dialing a certain number
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Written by Chris Sheeley
Updated over a week ago

Buzz or Static while on a Call

How to fix Buzzing or static while on a call
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Written by Chris Sheeley
Updated over a week ago

Echo Issues Within the Voice Platform

How to fix Echo coming from the call
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Written by Chris Sheeley
Updated over a week ago

VoIP Quality Issues

Call Quality drops sometimes throughout the day
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Written by Chris Sheeley
Updated over a week ago